To empower care providers to achieve better outcomes, we are excited to announce the launch of our mobile app redesign which will be available in mid-March 2023. With its focus on the visit section, the redesign will offer users in Canada, the United States, and Australia a new, and more accessible look on both iOS and Android devices.
Highlights of the Redesigned Mobile App
- New and Optimized Visit Hub: the ability to access data intuitively and confidently
- Streamlined Access: the ability to navigate to, and complete tasks faster
- Smart Clock In / Clock out: the ability to communicate task status to ensure completion
In addition, key tasks are prioritized and categorized. Access to key client information and supporting documentation can be easily found. The ability to obtain directions, call client(s), access care provider notes, and newly added risk tags will also offer improved accessibility.
In sum, enjoy the following key benefits with the redesigned mobile app:
- Faster log in times
- Reduced load times and reduced number of crashes and bugs
- Reduction in error due to the newer, stable code and frameworks
- Better categorization of information
- The ability to access key information with fewer clicks
- Removal of scrolling options offering a more streamlined navigation experience
- Simplified onboarding and improved navigation experience for caregivers
- Simplified task completion and less training time required
General navigation
As a sneak peak, the screen show below will give the user information about the upcoming visit. Caregivers can easily view client information on the summary card such as: Name, Date and time of visit, type of visit, address, special instructions, new/updated risk tasks.
This screen will also offer more information including the ability to obtain directions, call the client, emergency contacts, accessing care provider notes, risk buttons containing additional information, visit notes, premiums, service tasks, and more.
In the preview shown above, Care Delivery brings together items that need to be actioned on at a visit. Care Management, on the other hand, contains mainly read only type of supporting documentation.
Forms
The redesigned mobile app has also introduced a new screen that offers access to all forms in one location. This means users can access drafts, form history, pinned forms, or have the ability to add a new form from this screen. Please note that forms will also be accessible via the service task option.
Clocking In and Out
Some minor enhancements to Clock in/Clock Out will also be available in the early 2023 release. If a user has incomplete tasks or is already clocked into another visit, the Clock in/Clock out button will now change to the "Manage Open Visits" button. Click on the button and users will be directed to complete their open visits efficiently.
What You Need to Know
Please note that there will be no changes to existing workflows. Our redesign focuses on optimizing user experience, offering improved efficiency and productivity for your every day use.
As part of these changes with new modern updates, speed and performance, users must move to iOS 13 and Android OS 8 to run the redesigned version when it launches in early 2023.
Rest assured that we will provide early notice and detailed training resources via the AlayaCare Community, in-app notifications, and instructional articles on Zendesk. As always, our team is here to support you every step of the way.