How do I complete a Visit while in Offline Mode?

Once you have set up Offline Mode on your mobile device, you can download the data you need to complete Visits so that it can be accessed without an internet connection.

Note that all data must be downloaded in Settings each time you go offline to ensure accurate Client and Visit information.

You can tell you are in Offline Mode when the top bar turns from blue to grey. Click on a Visit in your Schedule to continue. 

 

When you clock in to a Visit in Offline Mode, the top bar will turn from grey to green. While offline,you can fill out Forms, check off Daily Activities, and complete Progress Notes.

 

 

However, as long as you are offline, each action you take will prompt the alert message below:

 

Once your device is connected to the internet again, confirmation alerts will pop up to let you know that your offline actions - Clock In/Clock Out data, completed Daily Activities, submitted Reports, etc. - have been successfully uploaded to AlayaCare. 

Note: Offline Mode must be enabled and configured at the system level for care workers in the field to use it. 

Learn more

• How do I enable/configure Offline Mode at the System Level?
• How do I use the mobile app while I am offline (Offline Mode)?