AlayaCare Cloud's Password Security Features
DE 2.0 | I went online to Looker community and they indicated to use CAST function. Not sure where I went wrong?
DE 2.0 | Functions
Claim | I have "selected" some claims in prepared status to be sent & I get a failed status. Please assist. Thanks.
Mobile| While reviewing the mobile app update videos, I heard them say 'Form Drafts will be deleted if you log out of the application". Is this the case even when a user has saved the draft?
Accounting | When generating invoices (monthly), the system is pulling non-billable items which results in a zero balance invoice or is pulling non-billable items for discharged clients.
DE 2.0 | Would invoiced visits be the same as approved visits? If so, that is correct – we only want to reflect approved visits for the unique services across all programs.
Claims | Claims generated for Funder with a mm/dd/yy date of service are generating the wrong amounts for some.
DE 2.0 | The de 2.0 report is showing 2 different entries
Clinical | Some documentation was created and saved under the wrong Client Profile. We need AlayaCare to delete the progress notes.

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Appointmate | I cannot find request under my requests!

May 08, 2023 21:36
Updated

Question

How do I find requests under my requests for Appointmate?

Answer

Log in to https://deltahealthtech.zendesk.com/hc/en-us and click your profile in the upper right corner.

Select, "My activities".

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