AlayaCare Cloud's Password Security Features
Q&A | DE 2.0 | I went online to Looker community and they indicated to use CAST function. Not sure where I went wrong?
Q&A | DE 2.0 | Functions
Q&A | Claim | I have "selected" some claims in prepared status to be sent & I get a failed status. Please assist. Thanks.
Q&A | Mobile| While reviewing the mobile app update videos, I heard them say 'Form Drafts will be deleted if you log out of the application". Is this the case even when a user has saved the draft?
Q&A | Accounting | When generating invoices (monthly), the system is pulling non-billable items which results in a zero balance invoice or is pulling non-billable items for discharged clients.
Q&A | DE 2.0 | Would invoiced visits be the same as approved visits? If so, that is correct – we only want to reflect approved visits for the unique services across all programs.
Q&A | Claims | Claims generated for Funder with a mm/dd/yy date of service are generating the wrong amounts for some.
Q&A | DE 2.0 | The de 2.0 report is showing 2 different entries
Q&A | Clinical | Some documentation was created and saved under the wrong Client Profile. We need AlayaCare to delete the progress notes.

See more

Q&A | Claims | Can the 2 visits on the same day that are highlighted be switched to the medicaid funder somehow on the back end?

March 09, 2023 20:40
Updated

Question

We decided to use a new service line when a patient is changing insurance. The patient ended AV service on mm/dd/yyyy and started Medicaid Service on mm/dd/yyyy.

Can the 2 visits on the same day that are highlighted be switched to the medicaid funder somehow on the back end?

Answer

This is not possible, we strongly recommend recreating the visits in order to bill to the correct funder.