AlayaCare Cloud's Password Security Features
DE 2.0 | I went online to Looker community and they indicated to use CAST function. Not sure where I went wrong?
DE 2.0 | Functions
Claim | I have "selected" some claims in prepared status to be sent & I get a failed status. Please assist. Thanks.
Mobile| While reviewing the mobile app update videos, I heard them say 'Form Drafts will be deleted if you log out of the application". Is this the case even when a user has saved the draft?
Accounting | When generating invoices (monthly), the system is pulling non-billable items which results in a zero balance invoice or is pulling non-billable items for discharged clients.
DE 2.0 | Would invoiced visits be the same as approved visits? If so, that is correct – we only want to reflect approved visits for the unique services across all programs.
Claims | Claims generated for Funder with a mm/dd/yy date of service are generating the wrong amounts for some.
DE 2.0 | The de 2.0 report is showing 2 different entries
Clinical | Some documentation was created and saved under the wrong Client Profile. We need AlayaCare to delete the progress notes.

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DE 2.0 | Data exploration is not loading data. Some reports are loading, but specifically the xxx report is not loading.

May 08, 2023 21:36
Updated

Question

Data exploration is not loading data. Some reports are loading, but specifically the xxx report is not loading.

Answer

Please notify our support desk via our live chat channel!

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