Q&A | Accounting | We were paid retroactively for rate changes. When we revise a claim, the adjustments post to the operations and receivables accounts.

Question 

We were paid retroactively for rate changes. When we revise a claim, the adjustments post to the operations and receivables accounts. The billed amount does not update all the way back to the the GL account. I am using invoice ooooo for alayacare ID AC00000xxxx

 

 

Answer

The following is the expected behaviour for claim revisions for bill rate changes:

• The original sales transaction will be voided in the back-end (back-end means behind the scenes and is not displayed on the screen)
• The revised claim will contain the new sales transaction value (the original sale transaction is no longer visable on the screen)
• All transactions linked to the claim will be reversed in the back-end
• If any of the transactions are payments, clawbacks or cancel cash receipts, these will be recreated in the back-end and reflect on the claim  

This means that the sales transaction will be voided in the GL and a new sales transaction created.  If there are any payments, clawbacks or cancel cash receipts, these wil be reversed in the GL and recreated to reflect in the claim.  

For any other original transactions, ie. write-off's, these will reversed in the GL and not recreated.