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Q&A | Claim | I have "selected" some claims in prepared status to be sent & I get a failed status. Please assist. Thanks.

March 09, 2023 20:39
Updated

Question

I have "selected" some claims in prepared status to be sent & I get a failed status. Please assist. Thanks.

Answer

Please use CTRL-F5 for this hard refresh or simply clear the browser cache using the below mentioned article, and then attempt to send claims again to see is it removes this error for you.
https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop.