AlayaCare Cloud: Mobile Release Process

The AlayaCare mobile application, often referred to as our careworker app, allows caregivers in the field to access their schedule, respond to visit offers, clock in and out visits, and review and update clinical records for clients, all from a mobile device.

System Requirements

Please note that all team members using the app must update their operating systems to a minimum of version 13 on iOS, and OS 8 on Android.

Product Overview

For more information on how to download the application to your mobile device, and for an overview of the features available, please refer to this article.

Mobile Release Cycle

AlayaCare schedules major releases approximately once every month. These releases contain a variety of new features, improvements, and fixes to the application.

To ensure quality and to reduce risk, with every mobile release, users are to expect a phased rollout plan. The rollout is done prior to the web release, so to align with the web release for new features/enhancements in Canada, US, and Australia/New Zealand. Only fixes and other enhancements to improve app performance and stability are part of the phased rollout; everything else will be turned on behind a release flag so to match the web release's regional rollout scheme.

What this means is that on Android, the release is controlled and deployed over a period of 7 days. Only when this 7-day period is complete can users download and install the new version from Google Play onto their devices. Alternatively, on iOS, users can go to the App store and download the new version at any time during the 7-day phased rollout. See below for the rollout schedule on iOS.

Please note that these phased release schedules are typical on iOS and are not particular to the AlayaCare careworker app.