Unscheduled shifts represent work sessions where a care worker clocks into a patient from their caseload vs. from a visit on their schedule. These often occur during On-Call Scenarios.
Step 2: Review your [Unscheduled Shifts] cue and take the appropriate actions
- Reject - by rejecting this entry, this visit will not be exported to billing or payroll
- Add to schedule - by adding this visit to the schedule, you will have the option to also approve it at the same time meaning it will export to billing and payroll, where applicable