Back-office Employees can add Client Risks to alert care providers of potential hazards before Visits. Some examples of Risks include Pets (such as an aggressive cat or dog), Allergies, or Infectious Diseases. Risks will be visible from the mobile app as well as the Client's profile on web.
Step 1: From a Client Profile, Navigate to the Risk Assessment Tab
Select a Client from the Client List or by searching for them using the global search bar. From the Overview tab on the Client's profile, click on the Risk Assessment tab.
Step 2: Click to Add a Risk
From the Risk Assessment tab, you can view information about the Risks that are currently listed for the Client.
Click +Row to add a Risk.
To delete a Risk, click the x next to the row you wish to erase.
Step 3: Enter Information about the Risk
- Select a Category for the Risk. In AlayaCare, the six possible categories are Infectious Diseases, Allergy, Environment, Pets, Funder, and General.
- Give the Risk a name.
- Severity is ranked from 1 to 5, with 5 being the most severe. Risks with a Severity rating of 5 are considered high risk and will appear in red.
Step 4: Re-order Risks Using the Adjacent Arrows
Use the arrows to the right to move Risks up and down to list them in order of priority.
Click the Save button at the bottom of the page to save all changes. The new Risk will now be visible to care workers in the field.