Troubleshooting Deleting Medications in AlayaCare

Issue:

You are unable to delete medications from the Medication 1.0 section on the web interface, with all medication fields appearing greyed out and uneditable.

Key Points:

Deleting medications is not currently possible. If the medication fields appear greyed out, this is expected behavior and will require updating the status rather than deletion.

Solution:

To update the status of a medication, follow the steps below.

• Navigate to the Client Profile > Care Delivery > Medications.
• Find the medication that needs to be updated and click on it to view details.
• In the medication details, update the Status field by choosing one of the following options:
  • Active
  • On Hold
  • Completed
  • Discontinued
• Save the changes.