Troubleshooting Mandatory Form Completion for Caregivers Billing Based on Bill Code

Issue:

You are seeking a way to ensure that caregivers must complete a mandatory form in order to get paid when billing a specific visit type. Specifically, you want to know if it's possible to make form completion mandatory based on the bill code rather than the service or care plan.

Key points:

Currently, AlayaCare does not support linking mandatory form completion to a bill code. Mandatory forms are tied to care plans, either with or without an intervention.

However, visit verification may offer a potential workaround, and a follow-up call can be arranged to explore this option further. If you would like to explore this option, please contact AlayaCare Client Experience team (Support).

For more detailed information on mandatory forms, refer to the following article: Feature Overview: Mandatory Forms.