Troubleshooting Updating Language Settings for the AlayaCare Care Worker Mobile App on Android

Issue:

Users may be looking to update the language setting for the AlayaCare Care Worker Mobile App but cannot find an option within the app itself.

Solution:

1. Check default device language settings

The ACC mobile app uses the default language setting of your Android device. To change the language for the app, you need to adjust the language settings on your device.

2. Update device language settings

• Go to Settings on your Android device.
• Select System (or General depending on your device).
• Tap on Languages & input.
• Choose Languages or Language and select Add a language.
• Add the desired language.
• Set the new language as the default if necessary.

3. Verify application language

Ensure that the language you have set as the default is supported by the AlayaCare Care Worker Mobile App.

4. Consult Android support

For more detailed instructions on changing device languages, you can refer to the Change the language on your Android device.