Troubleshooting Adding a Missing Funder in Billing V2

Issue:

A funder is missing after migration to Billing V2 and cannot be added manually through the Billing Period.

Key points:

• Funders may not be automatically transferred during the migration, especially if their configuration is set as Funder Batched.
• Funder Batched is not currently supported in Billing V2.
• Client Individual can be billed using Billing V2.

Solution:

If the missing funder is set as Funder Batched, you will need to continue using Billing V1 for that funder until the feature is supported in Billing V2.

Note:

AlayaCare ensures that Billing V1 will remain available until all its functionality is integrated into Billing V2. You will continue to have uninterrupted access to Billing V1 for funders that are configured as Funder Batched.