Troubleshooting Adding Unavailability Options for Employees

Issue:

Users may find that only limited options are available in the unavailability menu for employees. Specifically, users may encounter situations where only Paid Time Off (PTO) is listed, while other types such as training, jury duty, and bereavement are desired.

Solution:

1. Review current options

Ensure that you are aware of the current options available in the unavailability menu. If only PTO is showing, you may need to add additional types.

2. Locate unavailability settings

Review the following articles for guidance:

• What are the different System Settings in AlayaCare?
• How do I set up/edit/delete Time Off Types?
• How do I set/edit Availabilities/Unavailabilities/Time Off in my Employee’s Schedule?

3. Adding new options

If the articles do not address how to add new unavailability types, please reach out to support for assistance, as this may involve deeper system settings that are not covered in the articles provided.