Update: Prod release has been delayed to April 2nd.
Release 165 is scheduled for 2018-04-02 @ 6:00pm Eastern
Available on 2018-03-20 @ 6:00pm Eastern on your Preview environment.
We will use our release notes to publish the next 4 release dates to keep everyone 1/3 of a year informed.
- April 24th
- May 22nd
- June 19th
- July 17th
Register to our Webinar regarding monthly releases. Each monthly release, we'll run through all the new exciting features and improvement included in the release.
When: Mar 21, 2018 3:00 PM Eastern Time (US and Canada)
After registering, you will receive a confirmation email containing information about joining the webinar.
In this month's release, we are proud to introduce a highly anticipated feature: Travel Time!
In addition, Skills can now be set on a Facility profile.
Task assignment notification have been enhanced.
For further information, don't hesitate to contact your Client Success Manager.
Travel Time in the Employee Finder
Yes, finally! The days of having to constantly navigate to Google Maps are over. Introducing AlayaCare's Travel Time feature. We have integrated with Google APIs to provide your scheduler the travel information with traffic between visits, directly from the Employee Finder.
Note: For this first version of the feature, travel time provided is only by car. We know that some of your employees use public transit to travel from visit to visit. Fear not, we will offer the option to choose between means of transportation in the future, so stay tuned.
Here's a summary of how it works:
- Travel information is calculated at the specific time of day, and includes corresponding realistic traffic delays.
- Commute time (in minutes) provided is from previous visit's address to the one being scheduled, up until the time it is meant to start.
- If service address is different from client's address, Service address is used in priority.
- When there is no visit in the previous 3 hours, travel time is calculated from Employee's home address.
- If current visit overlaps with another visit, travel time between the two cannot be calculated. System will look at the closest non-overlapping visit.
Travel Time can be seen in the Employee Finder. To access it, from a visit dialog, simply click on the Find Employee button
At the top of the Metrics tab, you will see a toggle named 'Display travel time'. In order to view travel time for each employee, simply toggle this on, which will show an additional column named 'Travel Time'
Travel time in column shows time in minutes between previous visit and visit currently being scheduled. These values can be sorted to see which employee has the shortest travel time.
In the example above, Lesleanne Blakeley will require 5 minutes of travel by car to arrive to this visit at 9:15. She will be traveling from home. On the other hand, Jasmine lives very far from client's or service's address, thus taking her 4 hours to travel.
- When travel time cannot be calculated by Google, error message 'Invalid address' will be shown. Make sure to verify that employee, client and/or service address entered on their profile are valid.
- If employee has no visit in the previous 3 hours, the home icon will be shown to indicate travel time is being calculated from employee's home.
Important note: In the case you are scheduling a recurrence, travel time shown will be for the first occurrence of the recurrence. Further information will be available in the Calendar tab.
But that's not it. Stay tuned for next month's release, when you will be able to see the second part of this feature in the Calendar tab.
Availability column in Employee Finder temporarily removed
The previously existing availability column has been removed from the employee finder, as some scenarios were not returning accurate values. It will be undergoing an overhaul and will be back when it's ready.
Skills can now be set on the Facility, using a similar page as on the Employee profile. There are many more Facility improvements to come related to this.
The day selector seen in visit/recurrence dialog across the system will now be ordered starting with the value selected in 'First day of the week (scheduling)' setting, instead of Sunday.
When offered visits are canceled or set to On hold status, the will now be colored in grey within the calendar views.
No more 'Shifts'
The Shift terminology is a thing of the past. It can now be seen as 'Visit' everywhere in the system.
'Accepted Visit Offers' KPI and 'Expired Visit Offers' KPI now bring users to the Vacant Visits page, filtered by corresponding Offer status.
Visit Approval page
Status column has been moved to between the Employee and Date columns. In addition, the width of columns and columns has been optimized to improve usability.
You can now easily view from the visit summary if it has notes attached and how many next to a new icon.
In the new service list, 'Projected end date' field can now be seen in red when past due.
Task assignment notification
There is a new setting in System Settings>Notifications Settings called 'Include Task details and client name in notification'.
When this setting is enabled, email notification received will contain the text contained in the Details field of the Task, as well as Client name.
New Client Notification via a Task
There is now a new option in System Settings>Notifications Settings for New Client Notifications. On top of being able to receive an email, you can now allow employees to select to be assigned a task when they are assigned to a new client, instead of an email.
Once enabled, each Employee can select between receiving an email or a task, via setting in Employee Profile>Employment>Notification Settings.
When Task is assigned, existing email notification for task assignment will not be triggered.
Task details will contain the following details for the services he is assigned as primary employee:
The following fields will also be added in the Task details if the service's funder type is CCAC
Required First Visit Date:
Date Service Required By:
Patient Available Date
Service Type Code
Service Priority Rating:
The upcoming transactions epic, including functionality around statements, is undergoing the final stages of testing and data migration before release in April. Clients will soon have the opportunity to test the feature for themselves.
The totals Total of visits, Hours Billed, and Visit Premiums have been restored to the invoice lists in the following places:
- Accounting>Billing Cycles>Invoices
Client Billing Premiums
When creating a new client billing premium in Client Profile>Accounting>Billing Premiums, funding is now disabled until a premium is selected by the user.
Once the premium is selected, available funders are filtered based on the premium.
This month, AlayaCare's external Scheduler API saw improvements to add more details to the visit and service models.
We also added a GET to return a mapping of branch names and IDs for the external Employees and Clients API.
These changes are outlined in detail in the API specifications.