Offline Mode allows care workers to download data from the mobile app so that they can complete Visits even when disconnected from the internet.
The following modules are available in Offline Mode. Note the particularities associated:
Required
- Clients
- Info: users can see Visit notes, Service details and Premiums
- Overview: users can see all Risks, Care Provider Notes and Medical History
- Schedule
- Services
Enabled by default
- Daily Activities
- Medical History
- Progress Notes: users can see previous notes, and can add a Progress Note in offline mode
- Risks
- Service Tasks
- Sticky Forms
Disabled by default
- All Report Forms
- Caseload
Data from the Schedule, Clients, and Services modules will always be cached. The other available modules are optional and can be unchecked to speed up downloading time.
Caseload and All Report Forms are disabled by default to avoid downloading more data than is necessary at one time. Note that checking these modules could significantly increase your data usage.
To choose which modules are enabled when using Offline Mode, go to Settings > Offline Settings and tap "Offline Settings" to select the modules you need.
The following modules are either not currently supported or has limited availabilities in Offline Mode. Note the particularities associated to each module:
- Care Plan: note that "Care Plan” tab items within the visit are not visible
- Facility Schedules
- Form History: previously completed forms are not visible. Users however can add or complete a new Form
- Infusions
- Medications
- Overview: users cannot view Attachments, but can view all Risks, Care Provider Notes, and Medical History
- Past Forms
- Scheduling
- Service Task: users can see and complete Forms, Interventions and Goals, but cannot add new Interventions and Forms while offline*
- Visit Premiums
- Vitals
- Wound Care: previous Wound Care for the client are not visible, but users can add a Wound Care
*As a result, care providers will not be able to add any Interventions of type Per Request from the Client's Care Plan to Service Tasks unless they do so after clocking in, but before going into Offline Mode.
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