How do I use Ad Hoc Invoicing?

Charlotte Boatner-Doane - Forum Moderator
Charlotte Boatner-Doane - Forum Moderator
  • Updated

Ad Hoc Invoicing allows you to generate an invoice for a particular Client at any time and include Visits that have not yet been invoiced. These types of invoices are generated manually from the Accounting tab on the Client's profile. 

warning_icon.jpg Please note that Ad Hoc invoicing is currently only available in Billing v1.

Ad Hoc invoicing is most appropriate in certain types of scenarios, such as:

  • Point-of-sale services (for example walk-in clinics where you need to invoice for Visits immediately)
  • Closing out Client accounts (for instance, if a Client passes away or is discharged for other reasons and you need to generate a final invoice outside of a Billing Cycle)

Ad Hoc invoicing only works with Client Individual and Funder Individual-type Funders.

For Funder Batched invoicing models (including LHIN (CCAC)-type Funders) and other Funders who are billed at regular intervals, you should use Billing Cycles to generate invoices in batch for Visits that have occurred within a set date range. To learn more about Billing Cycles, refer to this article.

warning_icon.jpg Note that Equipment and Supplies and Client Billing Premiums will not appear on Invoices when using Ad Hoc Invoicing. These items must be invoiced through Billing Cycles.

Creating an Ad Hoc Invoice

To begin, navigate to the Accounting tab on the profile of the Client for whom you wish to create the invoice and select the Ad Hoc Invoicing tab. 

ad_hoc_invoicing_tab.png

From this tab, you will see a list of the Visits available for Ad Hoc Invoicing

ad_hoc_invoicing_grid.png

This list shows the following types of Visits:

  • Visits that have not been invoiced before in either another ad hoc invoice or from a Billing Cycle. If a Visit was either voided on a previous invoice or included on a deleted invoice, it will be available for invoicing again.
  • Visits funded by Client Individual or Funder Individual-type Funders. Visits that are batched for multiple Clients on one invoice cannot be invoiced outside of a Billing Cycle.
  • Visits that have a Start Date and Time before the current date and time. Visits that are still in progress will appear, but those in the future cannot be invoiced yet. 
  • Visits that are either Approved and Not Approved. Rejected Visits will not be included. 
  • Visits that are billable. Cancelled, non-billable Visits will not be listed.

Click the checkbox next to the number of each Visit you wish to include on the invoice. Then click Generate Invoices.

generate_invoices_ad_hoc.png

Note: Vacant Visits cannot be invoiced.

If the Visits you are including on the invoice have not yet been approved, you will be notified that you are changing the approval status of those Visits based on the scheduled time. 

ad_hoc_invoicing_visit_approval.png

Click Confirm to continue. 

Once you have generated an invoice, you can review the draft before marking it as Sent.

ad_hoc_invoice_draft.png

While the invoice is still in draft, you can edit Visits or Premiums included if necessary. Click View to open the Visit dialogue and make any required edits. 

visit_dialogue_from_ad_hoc_invoice.png

Then click the Regenerate button to add the changes to the invoice. 

Regenerate_button_ad_hoc.png

If you forget to include a Visit while creating the invoice, you can delete the draft and generate a new invoice. 

delete_button_invoice.png

Once you are satisfied with the invoice, click the Mark as Sent button.

Mark_as_sent_button.png

You will receive a notification that once the invoice has been marked as Sent, you will no longer be able to delete or regenerate it. Click Ok to continue. 

mark_as_sent_dialogue.png

If you need to add a Visit or make changes after the invoice has been marked as Sent, you can void the original invoice and create a new one. To begin, click the +Add Transaction button. 

add_transaction_button.png

Select Void as the Transaction Type and enter a Posting Date. Then click Save
 
add_transaction_void_ad_hoc.png
 
All Visits from the voided invoice will be able to add to new invoice from the Ad Hoc Invoicing tab. Void invoices will remain in the system for your records. Note that you cannot un-void an invoice. 
 
To export the invoice to send to the payor, select the Export button on the invoice. 
 
export_button_ad_hoc.png
 
Select the Type and Format and then click Export
 
invoice_export_dialogue.png
 
You can also complete many of these actions from the Invoices tab under Accounting on the Client's profile. Ad Hoc will be displayed in the Billing Cycle column for ad hoc invoices. 
 
Invoices_list_ad_hoc.png
 
Click View to open the invoice or select the arrow to Mark as Sent, Export, Add transaction (Void), or Email the invoice. 
 
 

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