Top Frequently Asked Questions about AlayaCare

Charlotte Boatner-Doane - Forum Moderator
Charlotte Boatner-Doane - Forum Moderator
  • Updated

Here is a list of resources to help answer the questions that get asked the most frequently to our support team.

1. How do I use Data Exploration?

For an overview of this module, please see Data Exploration: Feature Overview

Related resources:

2. How does visit approval work?

For an overview of the visit approval page, see How do I use the visit approval screen?

Related resources:

3. How do I set up/use premiums?

For an overview of how premiums work in AlayaCare, see Feature Overview: Premiums.

Related resources:

4.  How do I use Forms 2.0?

For an overview of the features available in Forms 2.0,  check out the Forms 2.0: Feature Overview and the rest of the articles in the Forms 2.0 section.

If you have recently migrated to Forms 2.0, the following articles and videos may be able to help:

If you're looking for information about the old reports/forms, check out these articles:

5. How do I set up/use bill codes?

For an explanation on how to set up bill codes, see How do I set up/edit/disable Bill Codes? 

For an overview of how bill codes, pay codes, funders, and service codes work together, see The Relationship between Service Codes, Pay Codes, Bill Codes, and Funders.

6. How do I set up/use service codes?

For an explanation on how to set up service codes, see How do I set up/edit/disable service codes? 

For an overview of how bill codes, pay codes, funders, and service codes work together, see The Relationship between Service Codes, Pay Codes, Bill Codes, and Funders.

7. How do I use tags?

To learn about how to set up tags and how to add them to different entities, see How do I create/edit/apply tags for Visits/Services/Clients/Care Plans?

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