How do I know who ran visit verification for a visit? (FAQ)

Solution:

The "View Revisions" button will allow you to see the changes made on a visit. You can navigate to the "List" icon and the user who ran the visit verification will have their name displayed under the "Revision by" column with the field displayed as "approval_status" and the new value marked as "True".

Notes:

• You can troubleshoot the issues explored in this article in your staging environment.
• If the issue is not resolved after going through the steps in this article, please search through other related Zendesk articles or have your super user submit a Zendesk ticket.
• For a full list of FAQs related to Visit Verification, check out this section in Zendesk.