What does the effective date on the rule set mean? (FAQ)

Solution:

The effective date on the rule set applies the visit exceptions based on the date of service of the visit. In other words, if the effective date on the rule set is set to today, it will be applicable to all visits starting today's day and after. The rule set will not be applicable to any visits that are in the past/

Existing rule sets will be displayed by name with their effective date (if multiple versions exist) and version details. By default, the list will be filtered to the latest version of the rule sets.

Notes:

• You can troubleshoot the issues explored in this article in your staging environment.
• If the issue is not resolved after going through the steps in this article, please search through other related Zendesk articles or have your super user submit a Zendesk ticket.
• For a full list of FAQs related to Visit Verification, check out this section in Zendesk.