Are the data visualizations in Explores real-time or based on historical data? (FAQ)

AlayaCare Support Associate
AlayaCare Support Associate
  • Updated

Solution:

The data visualizations in AlayaCare Data Exploration 2.0 Explores can be based on both real-time and historical data. Users can specify date ranges and update the data to view the latest information or analyze historical trends.

For real-time data, please be aware that any revisions made in your production environment will be reflected in Data Exploration 2.0 after the next scheduled data refresh job. Each data refresh job typically takes, on average, 30 minutes to complete after initiation and the maximum duration it might take is around 2 hours. This timing can vary depending on how long each Explore takes to refresh, as they're refreshed individually during the update process.

For more information on the data refresh schedule of Data Exploration 2.0, check out this Zendesk article: Feature Overview: Data Exploration 2.0.

Was this article helpful?

0 out of 0 found this helpful

Comments

0 comments

Article is closed for comments.