AlayaCare Support Articles
Set yourself up for lasting success by working through our feature help articles.
Budget
Scheduling and Coordination
- How do I edit/update a scheduled Visit?
- Visit Approval Screen
- How do I view/add notes for a Client/Visit/Employee (web)?
- How do I approve/unapprove visits for billing and/or payroll?
- What happens at Daylight Savings (Spring Forward/Fall Back)?
- How do I block/unblock an Employee or a Client?
Care Worker Mobile
- What is available in Offline Mode on Mobile?
- How do I view/add notes for a Client (Visit Notes/Progress Notes/Care Provider Notes) on mobile?
- How do I change/reset my password (mobile)?
- How do I view my total scheduled hours (mobile)?
- How do I create tasks on the mobile Care Worker APP
- How do I record an Infusion maintenance
Billing
- How do I generate a Client Statement?
- How do I run an Aged Receivables Report?
- How do I add/edit/disable/delete Billing Premiums for a Client?
- General Ledger and Subledger Overview
- How do I create a new Accounting Export?
- How do I use Ad Hoc Invoicing?
Care Worker Web
- How do I create the Daily Activities plan for my client?
- How do I review and resolve my tasks?
- How do I create and assign a Task to an Employee?
- How do I create a Nursing Care Plan for my Client?
- How do I add Client Risks?
- How do I view my Caseload?
System Administrator
- The Relationship between Service Codes, Pay Codes, Bill Codes, and Funders
- System Settings Overview
- How do I manage HCP Subsidy Reconciliation?
- How do I create different Funder Types?
- How do I manage budgets for my Clients?
- How do I manage Suppliers (Expense Accrual/Expense Reconciliation)?
LHIN
- Managing Equipment and Supplies with the LHIN
- How do I view/edit first Visit date information for a Service?
- How do I add/send/view Automated Provider Reports (APRs)?
- How do I view/process LHIN Referrals?
- How do I view/accept/refuse LHIN Offers?
- How do I set up/manage LHIN Intake?
Payroll
- How do I Create/Edit/Delete a Payroll Period?
- How do I use Cost Centres for payroll?
- How do I pay my employees holiday rates for visits when I run payroll?
- How do I set up/edit/disable Pay Codes?
- Premium Rules
- Visit Locking
Data Exploration
- How do I schedule/unschedule/view a recurrent export of a Data Exploration report?
- Premium Visit Cube
- Vitals Cube
- Intake Cube
- Client Cube
- Task Cube
Employee Management
- How do I add/edit/delete Skills for an Employee/Client/Facility/Service/Recurrence/Visit?
- How do I manage job applications (applicant tracking)?
- How do I create a new Employee Profile?
- How do I add/edit Employee Contacts?
- How do I set a custom Overtime Rule for a specific employee?
- How do I clock in to Multiple Visits or Services at the Same Time? (Multi Clock-In)
General
- Managing Provider Equipment and Supplies
- How do I configure my Dashboard?
- Landing page
- Dashboard KPIs
- How to setup and give access to the Family Portal
- External APIs