AlayaCare Support Articles
Set yourself up for lasting success by working through our feature help articles.
Skills & Qualifications
Facilities
Notifications
Clinical
- Feature Overview: Infusions
- Feature Overview: Medications
- Feature Overview: InterRAI
- How do I add an Infusion Maintenance on web?
- How do I add an Infusion Site on web?
- How do I view the records of a Visit?
Electronic Billing
- How do I create/edit/send Institutional Claims from AlayaCare?
- How do I void Electronic Billing Claims?
- How do I revise and resend Electronic Billing Claims?
- How do I manually update the status of an Electronic Billing Claim?
- How do I add a Transaction to an Electronic Billing Claim?
- How do I use Electronic Billing in AlayaCare?
Care Plan 2.0
- Comment vérifier/compléter mes Tâches d'entretien avec le Chronométrage téléphonique?
- How do I review/complete my Service Tasks using IVR?
- Feature Overview: Care Plan 2.0
- How do I copy a Care Plan Library?
- How do I add Items from a Care Plan Library to a Client Care Plan?
- How do I archive/re-publish a Care Plan Library?
Forms 2.0
- Feature Overview: Forms 2.0
- Forms 2.0 Frequently Asked Questions
- How do I add a Form to a Service or Visit?
- How do I add a Form for a Facility?
- How do I create a Form as a Task/ fill the Form?
- How do I add/complete a Form in Service Tasks during a Visit on web?
Budget
Scheduling and Coordination
- How do care plan goals work with Automated Provider Reports (APRs)?
- Feature Overview: Automated Provider Reports (APRs)
- Feature Overview: Employee Profile
- How do I split multi-day Recurrences for Clients?
- How do I use the new Employee Calendar?
- How do I use the new Client Calendar?
Care Worker Mobile
- What is available in Offline Mode on Mobile?
- How do I view/add notes for a Client (Visit Notes/Progress Notes/Care Provider Notes) on mobile?
- How do I change/reset my password on mobile?
- How do I view my total scheduled hours (mobile)?
- How do I create a Task (mobile app)?
- How do I record an Infusion Maintenance on mobile?
Billing
- Invoice Reports
- How do I configure my agency's billing information?
- How do I upload Bulk Payments to AlayaCare?
- Feature Overview: Bulk Payment Upload
- How do I bill for Visits on Holidays?
- How do I use the Bill-To Party List?
Care Worker Web
- How do I create the Daily Activities plan for my client?
- How do I review and resolve my Tasks (Care worker on web)?
- How do I create a Nursing Care Plan for my Client?
- How do I add Client Risks?
- How do I view my Caseload?
- How do I view My Client Services List?
System Administrator
- How do I assign roles and permissions to my employees?
- How do I set up/edit/disable Taxes?
- Comment configurer le Chronométrage téléphonique?
- Aperçu de la fonction: Chronométrage Téléphonique
- What are the different System Settings in AlayaCare?
- Feature Overview: Phone Timekeeping (IVR)
LHIN
- How do I view/edit First Visit Date Information for a Service?
- How do I add/send/view Automated Provider Reports (APRs 1.0)?
- How do I view/process LHIN Referrals?
- How do I view/accept/refuse LHIN Offers?
- How do I set up/manage LHIN Intake?
- How do I manage Equipment and Supplies with the LHIN?
Payroll
- How do I create/edit/delete a Payroll Period?
- How do I use Cost Centres for Payroll?
- How do I pay my Employees Holiday Rates for Visits when I run Payroll?
- How do I set up Premium Rules?
- How does Visit Locking work?
- How do I set/edit/clear a Custom Pay Code Rate for an Employee?
Data Exploration
- Dimension: Service Address
- Dimension: Facility
- Dimension: Service change type
- Dimension: Service Codes
- Dimension: Skill
- Dimension: Skill label value
Employee Management
- How do I add/edit/delete Skills for an Employee?
- How do I manage job applications (Applicant Tracking)?
- How do I create a new Employee Profile?
- How do I add/edit Employee Contacts?
- How do I set a Custom Overtime Rule for a specific Employee?
- How do I clock in to Multiple Visits or Services at the Same Time? (Multi Clock-In)
General
- How do I run metrics on my reports and forms?
- Creating Care Plan Libraries
- How do I view/manage Background Jobs in AlayaCare?
- How do I use the Tambla integration to account for US pay rules?
- What interRAI Scales are available in AlayaCare?
- What interRAI CAPs are available in AlayaCare?