AlayaCare Support Articles
Set yourself up for lasting success by working through our feature help articles.
Budget
Scheduling and Coordination
- How do I use Cost Centres for billing?
- How do I set up/edit/disable Cost Centres and Cost Centre Overrides?
- How do I add/edit/delete my client's status?
- How do I view a client's schedule?
- How do I add a Profile type to an existing individual?
- How do I set up/edit Premiums?
Care Worker Mobile
- The Relationship between Service Codes, Pay Codes, Bill Codes, and Funders
- How do I create tasks on the mobile Care Worker APP
- How do I record an Infusion maintenance
- How do I add an Infusion
- What is available on the mobile app for Android vs. iOS?
- How do I delete a visit?
Billing
- How do I add tax to an invoice?
- How do I add billing premiums for my clients?
- How do I trigger Medicaid Eligibility checks for my client?
- How do I cancel a payment?
- How do I set up/edit/delete invoice labels?
- How do I add/edit a billing contact on a service?
Care Worker Web
- How do I create the Daily Activities plan for my client?
- How do I rearrange my schedule?
- How do I review and resolve my tasks?
- How do I create and assign a task to an Employee?
- How do I review the CCAC referral information for a client?
- How do I add and view an attachment? (Client)
System Administrator
- How do I configure schedule views?
- How do I set up Employee Departments?
- How do I set up Employee Designations?
- How do I set up/edit my Chart of Accounts?
- How do I pay my employees for Overtime when I run payroll?
- How do I set a default Overtime rule?
CCAC
- Managing Equipment and Supplies with the CCAC
- How do I set or edit the filename on a CCAC invoice?
- How do I add missing information to a visit so that I can bill for the visit?
- How do I review the billing file before sending to the CCAC?
- How do I check for missing bill codes or activity codes before sending billing files to the CCAC?
- How do I send a billing file to a CCAC?
Payroll
- How do I use Cost Centres for payroll?
- How do I pay my employees holiday rates for visits when I run payroll?
- How do I set up/edit/disable Pay Codes?
- Premium Rules
- Visit Locking
- Closed Period Adjustments
Data Exploration
- How do I schedule/unschedule/view a recurrent export of a Data Exploration report?
- Premium Visit Cube
- Vitals Cube
- Intake Cube
- Client Cube
- Task Cube
Employee Management
- How do I create a new Employee Profile?
- How do I add/edit Employee Contacts?
- How do I set a custom Overtime Rule for a specific employee?
- Multi Clock-in
- How do I set up a new employee?
- Employee Profile Overview
General
- Managing Provider Equipment and Supplies
- Dashboard KPIs
- How to setup and give access to the Family Portal
- External APIs
- Form Context Fields
- Roles/Permissions and ACLs