AlayaCare Support Articles
Set yourself up for lasting success by working through our feature help articles.
Budget
Scheduling and Coordination
- Visit Approval Screen
- How do I approve/unapprove visits for billing and/or payroll?
- What happens at Daylight Savings (Spring Forward/Fall Back)?
- How do I block/unblock an Employee or a Client?
- How do I edit my service workflow status?
- How do I use Cost Centres for billing?
Care Worker Mobile
- iOS December 10 release
- How do I change/reset my password (mobile)?
- How do I view my total scheduled hours (mobile)?
- How do I create tasks on the mobile Care Worker APP
- How do I record an Infusion maintenance
- How do I add an Infusion
Billing
- How do I set/edit/close/open/delete a Financial Period?
- Aging Reports
- How do I add tax to an invoice?
- How do I add/edit/disable/delete billing premiums for my clients?
- How do I trigger Medicaid Eligibility checks for my client?
- How do I cancel a payment?
Care Worker Web
- How do I create the Daily Activities plan for my client?
- How do I review and resolve my tasks?
- How do I create and assign a task to an Employee?
- How do I review the CCAC referral information for a client?
- How do I add and view an attachment? (Client)
- How do I complete and update a client's medical history?
System Administrator
- The Relationship between Service Codes, Pay Codes, Bill Codes, and Funders
- How do I add/edit Note Types (Client/Progress/Employee)?
- How do I configure Password Expiry at the System level?
- How do I fill in/Send interRAI documentation for my client?
- How do I set/edit my report settings?
- How do I configure scheduling at the System level?
CCAC
- Managing Equipment and Supplies with the CCAC
- How do I set or edit the filename on a CCAC invoice?
- How do I add missing information to a visit so that I can bill for the visit?
- How do I review the billing file before sending to the CCAC?
- How do I check for missing bill codes or activity codes before sending billing files to the CCAC?
- How do I send a billing file to a CCAC?
Payroll
- How do I Create/Edit/Delete a Payroll Period?
- How do I use Cost Centres for payroll?
- How do I pay my employees holiday rates for visits when I run payroll?
- How do I set up/edit/disable Pay Codes?
- Premium Rules
- Visit Locking
Data Exploration
- How do I schedule/unschedule/view a recurrent export of a Data Exploration report?
- Premium Visit Cube
- Vitals Cube
- Intake Cube
- Client Cube
- Task Cube
Employee Management
- How do I create a new Employee Profile?
- How do I add/edit Employee Contacts?
- How do I set a custom Overtime Rule for a specific employee?
- Multi Clock-in
- Employee Skills
- Employee Profile Overview
General
- Managing Provider Equipment and Supplies
- How do I configure my Dashboard?
- Landing page
- Dashboard KPIs
- How to setup and give access to the Family Portal
- External APIs