AlayaCare Support Articles
Set yourself up for lasting success by working through our feature help articles.
Skills & Qualifications
Facilities
Notifications
Clinical
- How do I add an Infusion Maintenance on web?
- How do I add an Infusion Site on web?
- How do I view the records of a Visit?
- Feature Overview: Care Documentation
- How do I add Medication Administrations for a Client on web?
- How do I add a Wound Treatment on web?
Electronic Billing
Feature Overviews
- Feature Overview: Infusions
- Feature Overview: InterRAI
- Feature Overview: Client, Visit, and Employee Notes
- Feature Overview: Notifications and Alerts
- Feature Overview: Phone Timekeeping (IVR)
- Feature Overview: Tasks
Care Plan 2.0
- Care Plan 2.0 Frequently Asked Questions
- How do I review/complete my Service Tasks using IVR?
- How do I copy a Care Plan Library?
- How do I add Items from a Care Plan Library to a Client Care Plan?
- How do I archive/re-publish a Care Plan Library?
- How do I add Care Plan Items (Diagnoses, Goals, and Interventions) to a Care Plan Library?
Forms 2.0
- Forms 2.0 Frequently Asked Questions
- How do I add a Form to a Service or Visit?
- How do I add a Form for a Facility?
- How do I create a Form as a Task/ fill the Form?
- How do I add/complete a Form in Service Tasks during a Visit on web?
- How do I save/resume a Form Draft on mobile?
Budget
Scheduling and Coordination
- Feature Overview: Medications
- How do I view/add Client and Client Coordinator Notes?
- How do I view/add Progress Notes?
- How do I view/add Care Provider Notes?
- How do I create/edit/apply Tags for Visits/Services/Clients/Care Plans?
- How do I edit/update a scheduled Visit?
Care Worker Mobile
- What is available in Offline Mode on Mobile?
- How do I view/add notes for a Client (Visit Notes/Progress Notes/Care Provider Notes) on mobile?
- How do I change/reset my password (mobile)?
- How do I view my total scheduled hours (mobile)?
- How do I create a Task (mobile app)?
- How do I record an Infusion Maintenance on mobile?
Billing
- How do I create Transaction Types and Adjustments?
- How do I bill for Visits on Holidays?
- How do I generate a Client Statement?
- How do I run an Aged Receivables Report?
- How do I add/edit/disable/delete Billing Premiums for a Client?
- General Ledger and Subledger Overview
Care Worker Web
- How do I complete a 485 in AlayaCare?
- How do I create the Daily Activities plan for my client?
- How do I review and resolve my Tasks (Care worker on web)?
- How do I create a Nursing Care Plan for my Client?
- How do I add Client Risks?
- How do I view my Caseload?
System Administrator
- The Relationship between Service Codes, Pay Codes, Bill Codes, and Funders
- What are the different System Settings in AlayaCare?
- How do I manage HCP Subsidy Reconciliation?
- How do I create different Funder Types?
- How do I manage budgets for my Clients?
- How do I manage Suppliers (Expense Accrual/Expense Reconciliation)?
LHIN
- How do I view/edit first Visit date information for a Service?
- How do I add/send/view Automated Provider Reports (APRs)?
- How do I view/process LHIN Referrals?
- How do I view/accept/refuse LHIN Offers?
- How do I set up/manage LHIN Intake?
- Managing Equipment and Supplies with the LHIN
Payroll
- How do I Create/Edit/Delete a Payroll Period?
- How do I use Cost Centres for payroll?
- How do I pay my employees holiday rates for visits when I run payroll?
- How do I set up/edit/disable Pay Codes?
- Premium Rules
- Visit Locking
Data Exploration
- How do I schedule/unschedule/view a recurrent export of a Data Exploration report?
- Premium Visit Cube
- Vitals Cube
- Intake Cube
- Client Cube
- Task Cube
Employee Management
- How do I add/edit/delete Skills for an Employee?
- How do I manage job applications (applicant tracking)?
- How do I create a new Employee Profile?
- How do I add/edit Employee Contacts?
- How do I set a custom Overtime Rule for a specific employee?
- How do I clock in to Multiple Visits or Services at the Same Time? (Multi Clock-In)
General
- How do I view/manage Background Jobs in AlayaCare?
- How do I use the Tambla integration to account for US pay rules?
- What interRAI Scales are available in AlayaCare?
- What interRAI CAPs are available in AlayaCare?
- How do I configure my Dashboard?
- Landing page