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Point of Care

Family Portal 2.0, Mobile App, Web App, Virtual Visits

Navigating Family Portal 2.0

  • Family Portal 2.0 Onboarding
  • Agency
  • Portal Users
  • ⇑ Please select the section title above to access its related articles

Using AlayaCare for Point-of-Care Tasks

  • Care Worker Mobile
  • Care Worker Web
  • ⇑ Please select the section title above to access its related articles

Scheduling Virtual Visits

  • How does AlayaCare ensure the security of virtual visits?
  • How do I configure virtual visits for my organization?
  • Join a virtual visit from a PC computer
  • Join a virtual visit from a Mac computer
  • Join a virtual visit from an Android smartphone or tablet
  • Join a virtual visit from an iPhone or iPad

See all 9 articles

Troubleshooting Point-of-Care Issues

  • Troubleshooting Uploading Photos to the Family Portal
  • Troubleshooting Disabling Payment Reminder Emails in the Family Portal
  • Troubleshooting the "Hours this week" Menu in Mobile App Reflecting Scheduled Hours Instead of Worked Hours
  • Troubleshooting Incorrect Clock-In Location in Mobile App
  • Troubleshooting Adding Service Tasks / Interventions on Visits
  • Troubleshooting Password Expiry Alerts for Field Staff in AlayaCare Mobile App

See all 17 articles

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