Cancelled and On Hold Visits

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10 comments

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    Alexandra Dunne

    Hi Evelyn Halabut,

    I had a chat with the team and they let me know that the roadmap is going to be communicated soon so keep an eye out for that. They also mentioned that the visibility of cancelled vs. on hold visits is not something they are directly working on but they are introducing improvements to filtering that should make discerning them much easier.

    Alex 

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  • These are great suggestions, Regan! We'll communicate them to our Product team and report back with any updates. 

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    Karen Guevara

    The ability to cancel visits in bulk.

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  • Hi Karen, 

    I'm pleased to inform you that the ability to cancel visits in bulk is scheduled for Q2 of 2021, along with many other bulk actions! 

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    Michelle Sagar

    We would love for the cancelled visits to be in a different colour or strikethrough text (like the portal).

    We use mobility with Procura. Thanks

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    BI - Forum Moderator

    Thanks Michelle! I've recorded your suggestion for the product team.

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    Cathy Lee

    We'd like to have a way to still be able to schedule employees that are currently scheduled with on hold clients.  Currently we've had to make the visit vacant, or discharge the service in order to do so.

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  • Avatar
    Evelyn Halabut

    Is the improvement to improve the visibility of Cancelled vs On Hold on the roadmap as yet? Having the improvement to the be able to cancel Visits in bulk is great - is this still going to be released this year?

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    Karen Guevara

    Angela Famiglietti - Forum Moderator - has the ability to cancel visits in bulk been rescheduled to 2022? As i have not seen anything in the release notes for this year to inform us that this functionality is now available. 

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    Alexandra Dunne

    Hi Karen Guevara,

    Yes this has not been released yet but the roadmap will be communicated very soon! 

    Alex

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