58920 - 485 Cert Date Gaps causing Compliance Issue and potential for Write-Offs

Comments

10 comments

  • Hi Beth, 

    We understand your concerns, and will take your suggestion back to our Product team!

    The good news is that if the Start Date field in the client's active service is populated, the expected behaviour is that the Certification Start Date will automatically be filled out. One note about this: it will automatically populate with the earliest Start Date in your list of active Services. 

    As for the End Date, it currently projects 60 days after the Certification Start Date, per Medicaid standards. However, you do have the option of changing this manually if it isn't accurate for your organization. 

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    Beth Hendler

    The dates are not auto-populating as you describe.    We do enter the dates in service code rows, and no date populates; also no end date populates at all.  Also, episode length is 180 days per regs, so we're not sure why you'd use a 60 day length of episode for a calculation.

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  • Hi Beth, 

    It looks like you have a Support ticket related to this, which is the best way to reach out to us on issues you are experiencing. 

    The follow-up on this will be done through our Support team. They will reach out to you soon to assist with this matter.

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    Beth Hendler

    Hi Angela, 

    The help desk did not tell me the dates are supposed to auto-populate; they said there is no functionality like that, and the tech asked me to submit this item to the forum. She told me to do this so they can gauge how many others think this is a problem that requires action.  

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  • In that case you've come to the right place! We'll pass along your feedback to our product team. 

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    Amanda Bannon

    Did this feature get added? Or is it something that needs to be enabled? I would really like to have it auto populate the cert period dates to reduce human error in counting out 60 days. 

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    Carl Broll

    Hi All - We would also benefit from this feature, specifically in regards the Cert Period end date being auto-set based on the Cert Period start date in document approval. It currently auto-sets the end date, but if the Cert Period Start Date is changed, the Cert Period End Date is not auto-updated. We are also concerned with human error here. Sometimes the Cert Period Start Date has to be manually modified, and the user may not notice they have to change the Cert Period End Date as well.

    In regards to the service, I think we could definitely benefit from more linkage between the Cert Period start and end dates and the service start and end dates.

    Thanks!

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    Emily Wiechmann

    Just to add more confusion to this topic, Michigan Medicaid just contacted us last week and asked us to stop using 60-day certification periods. Instead, they'd like us to use 6-month certification periods on our Private Duty Nursing kiddos, and on others who are less stable, they've asked us to use random certification periods that match the current Medicaid authorized period, which could be 2 months, 3 months, 6 months, etc. Because of this, if changes are made to auto-populate the cert dates, please continue to allow us to manually make changes to the cert dates as needed.  Thank you!

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    Alexandra Dunne

    Hi all,

    Thank you for adding your perspectives. I'll be sure to pass this additional context along to the team.

    Alex 

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    Katie Wehrmeister

    Beth, I absolutely agree that any manual insertion causes an opening for human error. We have also requested this for our agency with no luck. Please keep pressing this issue as hopefully AlayaCare will consider our request quicker. 

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