58920 - 485 Cert Date Gaps causing Compliance Issue and potential for Write-Offs

Comments

5 comments

  • Hi Beth, 

    We understand your concerns, and will take your suggestion back to our Product team!

    The good news is that if the Start Date field in the client's active service is populated, the expected behaviour is that the Certification Start Date will automatically be filled out. One note about this: it will automatically populate with the earliest Start Date in your list of active Services. 

    As for the End Date, it currently projects 60 days after the Certification Start Date, per Medicaid standards. However, you do have the option of changing this manually if it isn't accurate for your organization. 

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    Beth Hendler

    The dates are not auto-populating as you describe.    We do enter the dates in service code rows, and no date populates; also no end date populates at all.  Also, episode length is 180 days per regs, so we're not sure why you'd use a 60 day length of episode for a calculation.

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  • Hi Beth, 

    It looks like you have a Support ticket related to this, which is the best way to reach out to us on issues you are experiencing. 

    The follow-up on this will be done through our Support team. They will reach out to you soon to assist with this matter.

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    Beth Hendler

    Hi Angela, 

    The help desk did not tell me the dates are supposed to auto-populate; they said there is no functionality like that, and the tech asked me to submit this item to the forum. She told me to do this so they can gauge how many others think this is a problem that requires action.  

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  • In that case you've come to the right place! We'll pass along your feedback to our product team. 

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