We are finding errors in data entry of cert period start ends dates that are resulting in a gap in coverage between cert periods: Since Cert Dates are all manually entered it is very possible that human error can occur.
This is very serious for compliance and billing reasons.
At a minimum, we need some kind of canned report to monitor for this. (In general, I believe Alayacare should be providing better canned reports.)
If the system generated the episode dates automatically based on SOC date that would eliminate the problem…would anyone else find this helpful?
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