Reporting on notes

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    Alexandra Dunne

    Hi Avery,

    I spoke with the team and wanted to provide you with an update. The team are aware of this issue but as they are currently working to tight deadlines for DE 2.0, they are currently seeking parity with DE 1.0, however improvements will be added/worked on after the go-live date. Hope that helps!

    Thanks again for taking the time to provide feedback. 

    Alex

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    Avery Hamilton

    Following up from note above:

    I ran some legacy reports on notes. I noticed that notes in reports didn't start having extra symbols until June 27 or 28, 2019. All notes before that date seem to be just fine. After June 28, 2019 ALL notes have "<p>" at the beginning and end of them. If the notes were copied and pasted from somewhere else (ie. email, word, notepad etc.) they may have a LOT of extra symbols, making them difficult to read. 

    I'm not sure if a change was made in A/C at the end of June 2019 to cause this. 

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    Alexandra Dunne

    Hi Avery,

    Thank you for your comment and the further context. I'll be sure to pass this along to our Product team.

    Regards,

    Alex

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