Permissions around Tasks

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Avery Hamilton

• July 21, 2021 15:40

There needs to be more permissions around tasks in AC. Currently we don't really use tasks for our front line team because the permissions are way to broad. at this point in time, our front line team can only view tasks, which means that they can't even close their own tasks.

In order to give the caregiver permission to close their own tasks we would need to turn on the "can edit all tasks" ACL. With this ACL turned on, the employee could edit that task by assigning it to another caregiver, an alternate client, changing the due date etc. We see huge room for error if that is turned on in our organization.

While we would love to use tasks, we are hesitant to/ rarely do because of the permissions. If there were MORE ACL's created for tasks that would be really nice to to see! 

Our current workflow is that an office admin will close tasks out for caregiver every once in a while so it doesn't show on their app. 

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  Alexandra Dunne

  • July 22, 2021 12:25

  Hi Avery,

  Thank you for this thoughtful feedback. It's a great suggestion and I'll definitely pass it along to the product team.

  Alex

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