Service Code Missing in Visit Explore

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Mary McMullen

• July 26, 2021 21:49

I have created a Supervisory Visit report to show supervisory visits due within the next 30 days, and am filtering only to 2 specific service codes. Supervisory Visit, and RN Supervisory Visit. The list does not contain the RN supervisory visit service code, which is active in the Austin market. 

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  Monika Yadav

  • July 27, 2021 12:40

  Hi Mary,
  The DE 2.0 refreshes every 2 hours or so. So when you add something it might take a while to DE2.0 to reflect those changes. I created a report this morning to show RN supervisory visits and below is the screenshot:

  
  

  Let me know if this is still an issue.

  Thanks
  Monika

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  Mary McMullen

  • July 27, 2021 13:34
  • Edited

  Thank you. That is odd since I created that service code earlier in the day last Friday, and attempted to create the report yesterday late afternoon. 

  I attempted again this morning to add the RN Supervisory Visit code, and it does not show up. 

   

  

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  Mary McMullen

  • July 28, 2021 15:28

  Update, the service code finally showed up today as a selection. 

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