Include client name in visit offers

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    Alexandra Dunne

    Hi Matthew,

    Welcome to the community! This feature is not currently available for compliance reasons. As the offer is sent via SMS or Email, we're unable to include the client's name in the offer right now. However, we are working on a secure messaging feature and I will pass this suggestion along to the team working on that to see if this is something on the roadmap for them.

    Alex

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    Mathew Brown

    Thanks Alex. Is it possible to explore having the customer name visible when the worker is viewing the offer within the AlayaCare App? i.e. once they've followed the link within the SMS, email or push notification.

    As the offer is being viewing within the app (where other customer information is visibile), would this not satisfy compliance requirements? Or is there already an option to have this visible that we're not potentially utilising?

    Thank you!

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