Claims

1. When will we get access to claims data? This is all still rather useless to me.

2. I have been getting "snowflake" crashes routinely the entire time. I hope this will not be a regular problem after implementation. If it crashes doing a certain query, there is no way around it that I am aware of.

3. I have been complaining about sub-totals rendering most detail reports unusable due to the all-or-nothing nature of the sub-total option. With 1.0 we had the option to sub-total on specific items. I can't see that this has been addressed, although I've gotten emails telling me to do a rather unusable process of downloading a report without subtotals into Excel and reformatting the report at that point. Many reports we have will have nearly 1,000 lines. This is not realistic.

Official comment

Alexandra Dunne

September 23, 2021 21:10
Edited

Hi Anthony,

I just had a chat with the team and am able to answer your questions:

1 - This should be available by mid-October

2 - This is something the team is actively working on to ensure it doesn't cause problems going forward

3 - The team is actually working on scoping this out at the moment as this was a feature native to Looker, not to AlayaCare so we are trying to find a workaround for it.

Hopefully that helps! Please let me know if you have any further questions.

Alex

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