Patient Name Visible at all Times

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    Alexandra Dunne

    Hi Emily,

    That makes a lot of sense. The team is working on a larger mobile redesign so I will pass this along to them for consideration.

    Alex 

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    Alexandra Dunne

    Hi Emily Wiechmann,

    I just had a chance to speak with the team about this and they were wondering if you could provide more context as to whether these visits were set up as facility visits? Essentially, they want to understand your nurse's workflow for these kinds of visits. 

    Thanks,

    Alex 

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    Emily Wiechmann

    Hi Alex,

    For our use, these are not facility visits. We have authorization to provide home care services (residential setting) to siblings within one home, typically in cases of familial Muscular Dystrophy where multiple children in one home are trach and vent dependent. Medicaid allows one nurse to care for multiple children at one time, typically just 1:2 care at most, in these situations. Our nurse is clocking into both children at the same time, and is bouncing back and forth in the app between the two kids to document forms, vitals, progress notes, meds, etc. and it is very confusing to know which child she is currently documenting on because when she is within the visit (patient name already selected from the schedule view), the patient name no longer appears at the top of the app anywhere. Hope this is helpful, and hoping this is something the development team will consider for an update sometime!

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