Draft Forms

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Brian Pontello

• January 10, 2022 18:04

I am aware that Draft forms can be saved on both mobile and web.  However, when a Draft form is saved on mobile, it appears that you cannot edit the form from the web.  There are times when a form might be initiated in the community but staff may prefer to complete the form using the web app.  Based on what i see, this is not possible unless there are specific permission that are required.  

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  Jan Barton

  • January 10, 2022 18:07

  Our staff would very much appreciate the ability to start a form on mobile and finish on the web. For both ease of use and ergonomic issues that extended use of the mobile app brings.

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  Brian Pontello

  • January 10, 2022 18:22

  I agree that the ergonomic issue is an important factor to consider.  

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  Alexandra Dunne

  • January 27, 2022 16:01

  Hi Brian,

  Thank  you for this feedback. I can see why this would be frustrating and I'll definitely pass this along to the product team.

  Alex

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