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AlayaCare
Point of Care
Troubleshooting Point-of-Care Issues
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Troubleshooting Point-of-Care Issues
Troubleshooting Uploading Photos to the Family Portal
Troubleshooting Disabling Payment Reminder Emails in the Family Portal
Troubleshooting the "Hours this week" Menu in Mobile App Reflecting Scheduled Hours Instead of Worked Hours
Troubleshooting Incorrect Clock-In Location in Mobile App
Troubleshooting Adding Service Tasks / Interventions on Visits
Troubleshooting Password Expiry Alerts for Field Staff in AlayaCare Mobile App
Troubleshooting the "Not Within Proximities" Clock In/Out Issue
Troubleshooting Visits Not Being Assigned in Mobile App
Troubleshooting Caller ID Defaulting to Personal Number
Troubleshooting Updating Language Settings for the AlayaCare Care Worker Mobile App on Android
Troubleshooting Sending Family Portal Onboarding Emails
Mobile: Location Troubleshooting
Family Portal: Frequently Asked Questions
Virtual Care: Frequently Asked Questions
Family Portal: Client is not able to use Family Portal after previously being able to sign in with no issue.
Mobile: While reviewing the mobile app update videos, I heard them say 'Form Drafts will be deleted if you log out of the application". Is this the case even when a user has saved the draft?
Mobile: How would I go about removing the Service Tasks tab from the mobile app?