Clocking In and Out of Virtual Visits

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Abdurrahman Omar

• 28 juin 2021 13:04

-          Services that are completed virtually should not be flagging employees that visit is ‘Out of Proximity’ for clocking-in and out. Additionally, mobile schedules has glitched here and there to show 2 duplicated visits as clocked-in which led employee to not be able to clock-out. The only option to clock-out was then to do it through the web application.

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• Commentaire officiel

  

  Alexandra Dunne

  • 17 août 2021 14:15

  Hi Abdurrahman Omar,

  I had a chance to chat with the team yesterday and they confirmed that the best course of action here would be to open a Support Ticket so that our support team can investigate these issues.

  Alex

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  Alexandra Dunne

  • 28 juin 2021 13:39

  Hi Abdurrahman,

  Thank you for letting us know about the mobile schedule glitching issue, I'll pass that along right away. I'll also make sure to pass along your suggestion for clocking out of virtual visits.

  Alex 

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  Alexandra Dunne

  • 09 juillet 2021 15:16

  Hi Abdurrahman,

  I wanted to follow up with you about your second point - are the glitches continuing to occur? 

  Alex 

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