How do I cancel a Visit on mobile?

A Visit can be cancelled on mobile by field staff but cannot be un-cancelled.

Cancelling a Visit

1. In an open Visit, click on the three dots next to the Visit time and then choose Cancel from the dropdown.
   
   
   
   
2. A list of Cancelled Codes will appear. Choose a Cancelled Code for the Visit.
   
   
3. In the confirmation dialogue, click OK.
   
   

Learn more

• How do I set up/edit Cancelled Codes?
• Visit Cube